Samples of my work
Much of my earlier work resides within IDEO's intranet and contains confidential material. Any nonpublic snapshots below are included with kind permission of IDEO.
I worked on nearly every book IDEO published, including copyediting, proofreading, verifying stories within the organization, performing research, and more. Tom Kelley thanks me in both of his books; in the acknowledgments of the second, he wrote:
The Art of Innovation by Tom Kelley and Jon Littman (2001, Doubleday). This was the first book to emerge from IDEO, and was a business bestseller. I also helped design and maintain its website.
The Ten Faces of Innovation by Tom Kelley and Jon Littman (2006, Doubleday)
Change By Design by Tim Brown (2009, HarperCollins)
I Miss My Pencil by Kara Johnson and Martin Bone (2009, Chronicle)
IDEO Method Cards (2002, IDEO)
IDEO: Masters of Innovation by Jeremy Myerson (2001, te Neues)
The History of IDEO's Logos This is one of a series of wiki pages created on the Tube, IDEO's intranet, meant to inform new employees and remind the others about the firm's history. (Original article is on IDEO's intranet; link loads a static image of the page.)
is live here; link loads a static image of the page.)A link to the most frequently asked questions from people interested in employment and internships, striking a balance between friendliness and firmness. This grew out of my work answering each and every extremely random, humorous, and provocative email IDEO started receiving after 1999. (Original page
One of a few hundred stories written to convey the company's breadth and expertise concisely and without jargon or boastfulness. Written in a "just-the-facts" tone, many of these articles were informed by competition entry forms, which tell a deeper story meant for a different audience.
This website communicated the 30th anniversary of the founding of David Kelley Design (IDEO's forerunner), and showcased much of the company's surprising new work in strategy, food, nonprofit, and other nontraditional design projects. I worked on concepts with founder David Kelley, then collaborated with a graphic artist and a web programmer to create the finished site.
1998-2009: I have also given many talks, presentations, and workshops, most recently:
2006: Working with curator Signe Mayfield at the Palo Alto Art Center, I drew together , the first exhibition devoted to IDEO's work. Podcasts and photos are available on the website of Ross Mayfield (founder of SocialText and also a speaker at IDEO's Know How Talks). I also worked with the Palo Alto Art Center Foundation on the communications materials for a major fundraising effort.
Other writing work
These are samples of writing I've done outside the constraints of my normal work, whether for money or amusement.
An article on Patrimonio Hoy, the micro-lending arm of the multinational cement corporation CEMEX, written for (and substantially edited by) Design 21.
A Friend in Need A sestina written for the McSweeney's website. (A sestina is an old, unrhymed poetry form with an interesting structure.)
A humor piece written for McSweeney's.
An article on language, written for my blog.
A book review, written for my blog.